“Organisations recognise the benefits of centralising IT services in data centres in order to reduce overheads, deliver business continuity and improve business agility.” comments Andrew Bale, COO, BT smartnumbers. “With Direct Connect they are now extending these benefits to include their voice and fax communications. Significant early successes are testament to this.”
Ray Stanton, Global Head, BT Business Continuity, Security, and Governance Capability Unit added, “BT smartnumbers has brought our customers an innovative and highly cost effective solution to a critical business problem - how to improve corporate wide resilience and gain greater flexibility from their vital voice services”.
The service opens up a range of possibilities for organisations with a centralised strategy:
- Enables organisations to move from a localised to a corporate-wide business continuity strategy for both data and voice services.
- Offers the opportunity to reduce costs through infrastructure rationalisation, replacing dedicated site specific voice services with centralised services.
- Helps simplify reorganisation of offices and people through the removal of the restrictions associated with geographic numbers.
Leading industry experts BroadGroup Consulting see this as a boost to the data centre market. Steve Wallage, Managing Director, commented, ”Many businesses have often simply not considered deploying voice services in their data centres, which are often short of space and power. There are also often internal issues in securing space in the data centre, with telecoms, IT and facilities management groups having different priorities. For many organizations, putting voice into the data centre can be both highly cost effective and makes strategic sense, and this market is likely to grow strongly.”
See press release for further information.
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