Inbound voice: The key to business continuity during London 2012

There's an old saying that goes 'failure to plan is planning to fail' – and this is especially true ahead of big events such as London 2012.

But what exactly are the things that CIOs and their team overlook during events such as the Olympics? In an attempt to find out we commissioned survey of 100 enterprise IT decision makers and 1,000 London-based employees to assess exactly on how business and voice continuity plans will measure up during London 2012 – and to find out what is being overlooked.

Voice boost to the Data Centre market

BT smartnumbers today announced the launch of a new service, BT smartnumbers Direct Connect. This new service helps businesses derive further benefit from their data centre investments overcoming the omission of a critical communications service.

“Organisations recognise the benefits of centralising IT services in data centres in order to reduce overheads, deliver business continuity and improve business agility.” comments Andrew Bale, COO, BT smartnumbers. “With Direct Connect they are now extending these benefits to include their voice and fax communications. Significant early successes are testament to this.”

BT smartnumbers Direct Connect delivers voice to the data centre

BT smartnumbers, today announced the launch of a new service to address some significant communication and organisational challenges faced by many of the UK’s largest private and public sector organisations.

The service, BT smartnumbers Direct Connect, delivers voice from the heart of the BT network directly into the data centre. It helps organisations with geographically dispersed operating models, to achieve greater agility and resilience, by centralising the management and delivery of all inbound voice and fax communications across their entire organisation.